NOTE: Please upload your sample details to the SGM Data Website before doing any shipment. For further information watch the video guide "Mail-in Shipment Submission".

SGM Shipping Information & Guidelines

• Address all packages for the SGM beamline to an SGM beamline staff (CONTACT US).
• There are no deliveries on Saturdays, Sundays, or Holidays, so shipments should generally be made the week before scheduled beamtime. Additional care and advanced planning is needed for shipments from outside Canada, as delays may occur due to customs inspections.
• Users will be contacted by beamline staff prior to returning academic mail-in samples.
• Additional information regarding shipping of hazardous materials, receiving shipments at the CLS, and return shipments can be found on the CLS website (Shipping Information).

Shipments Within Canada

Users are responsible for costs of shipping to the CLS. "COD" shipments are not accepted. Address packages as in the following example:

CANADIAN LIGHT SOURCE
ATTN: ZACHARY ARTHUR / SGM
44 INNOVATION BOULEVARD
SASKATOON SK S7N 2V3
CANADA

Phone: 1-306-657-3657 (CLS Shipping and Receiving)
Fax: 1-306-657-3533

Return Shipments

After your data collection is complete, SGM staff will help arrange the return shipment of your samples (if desired) with our shipping department. The information that is used, including address and courier account number, must be provided in your SGM Data Website account profile. You are responsible for keeping this information up to date. The most important information required is:

• The correct return address.
• Timeframe for return delivery.

Shipping from the United States

For shipping to and from the United States, the information for shipping within Canada applies. In addition, you will need to use one of the following options for brokering your shipment through Canada Customs:

Option 1: (Recommended) Use CLSI customs broker, Thompson, Ahern & Co.

Users will be invoiced for applicable customs clearance charges (typically less than $25 CAD, plus GST). Indicate to the courier company that Thompson, Ahern & Co. will broker the shipment. Include three copies of the following paperwork with your shipment and forward a copy to shipping and receiving and the broker along with the courier tracking number.

• Commercial Invoice (USA) - example - adjust relevant fields including:
  • 1. Vendor (shipper) name & address
  • 2. Date of shipment
  • 8. Transportation information
  • 11. & 13. Quantity (estimated number of samples is acceptable)
  • 16. Weight
  • 20. Originator name & address
  • other fields as needed for your particular shipment
• USMCA/CUSMA Certificate of Origin
  • To avoid excess customs fees, packages from the USA with goods originating in the USA should include this.

Option 2: Use courier as broker

You may have the courier broker your shipment through customs. Include three copies of the following paperwork with your shipment:

• One Time Agency Agreement (available from shipping company).
  • Be sure to contact the shipping company for advice on filling out their forms to avoid delays.
• Commercial Invoice
• USMCA/CUSMA Certificate of Origin

Contact CLSI Shipping and Receiving one week prior to the arrival of your samples from an international location to inform them of the shipment. They may be able to deal with issues arising at Canada Customs. They can also advise you regarding details of filling out the required documentation and current regulations. It is the responsibility of the CLS User to keep track of the status of shipments.

Shipping from the European Union

For shipping to and from the European Union, the information for shipping within Canada applies. In addition, you will need to use one of the following options for brokering your shipment through Canada Customs:

Option 1: (Recommended) Use CLSI customs broker, Thompson, Ahern & Co.
Users will be invoiced for applicable customs clearance charges (typically less than $25 CAD, plus GST). Indicate to the courier company that Thompson, Ahern & Co. will broker the shipment. Include three copies of the following paperwork with your shipment and forward a copy to shipping and receiving along with the courier tracking number.

• Commercial Invoice (EU) - example - adjust relevant fields including:
  • 1. Vendor (shipper) name & address
  • 2. Date of shipment
  • 7. Origin of shipment
  • 8. Transportation information
  • 11. & 13. Quantity (estimated number of samples is acceptable)
  • 16. Weight
  • 20. Originator name & address
  • other fields as needed for your particular shipment

Option 2: Use courier as broker.
You may have the courier broker your shipment through customs. Include three copies of the following paperwork with your shipment:

• One Time Agency Agreement (available from shipping company).
  • Be sure to contact the shipping company for advice on filling out their form to avoid delays.
• Commercial Invoice

Contact CLSI Shipping and Receiving one week prior to the arrival of your samples from an international location to inform them of the shipment. They may be able to deal with issues arising at Canada Customs. They can also advise you regarding details of filling out the required documentation and current regulations. It is the responsibility of the CLS User to keep track of the status of shipments.

International Shipping

For shipping from all countries other than Canada, the United States or the European Union, please contact CLSI Shipping and Receiving.